Tuesday, 1 April 2008

Just a small rant . . .

So I know that in the great scheme of things, this is probably not going to make the list of the top 1 million things that really matter all that much in life, but it's just one of those things that really irks me.

I've been purchasing a few items here and there over the past 2 weeks on eBay. Some of the items have been quite expensive (the TENS machine being the most expensive at $130), and some not so expensive (160 tealight candles for $1.25). All up I've purchased 8 items from 7 different sellers, and of those 7 sellers, only 2 have bothered to contact me at all. Now, I'm a very responsible buyer. I have paid for each and every one of these items within minutes of the auctions finishing, and I would expect that at the very least, the seller could shoot me off an email saying "thanks for your payment". But nope. Just 2 sellers out of the 7 have bothered. At this point in time, only one of the items I've purchased has arrived - the TENS machine - and incidentially, not only were they one of the 2 sellers that contacted me, but the TENS machine was one of the last items I purchased. I have no idea when, or if, the other items I've purchased will arrive. I have no idea if they've even received confirmation of my payments through Paypal.

Is it really TOO much to ask for the seller to send an email to the buyer to say "thank you for your payment" or "Your item/s will ship today, tomorrow, etc"? Really? Am I HONESTLY asking for too much? I go out of my way to pay for the items I purchase from you ASAP, and as a seller myself, I would NEVER dream of not contacting my buyers as soon as I receive an email from either Paypal or the buyer, informing me of payment. Common courtesy is, quite obviously, dead.

Oh well, in the long run it's really their loss and not mine (that is, of course, assuming I even receive the items I've paid for - since I have had no contact with the sellers, I can't even be sure they are going to ship them). There were a few other items from these particular sellers that I was quite interested in purchasing and added to my Watched Items list. However, since they haven't afforded me the common courtesy of contacting me, all those items have now been deleted from my Watched Items list, and I highly doubt I will ever purchase another item from any of these sellers again. I would assume that if you're in the business of selling, you'd want to keep your customers happy so they will return. Apparently not. *SHRUG*

Like I said, just a small thing, but one that infuriates me no end.

Rant mode /off

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